AN EXECUTIVE'S GUIDE TO THE CRITERIA FOR PERFORMANCE EXCELLENCE - BALDRIGE 20/20!
Date: 31 October 011
Hindsight may be 20/20, but without a crystal ball, how can you make sound
decisions now that will steer your organization toward success on the road ahead?
"The answer discovered by executives of 86 U.S. organizations that have received prestigious Presidential recognition as role models,
plus thousands of others striving for performance excellence, is use of the Baldrige Criteria for Performance Excellence".
These executives adopted the Criteria as a way to foster innovation and run their organizations and found that the
Criteria became the way to achieve organizational success and sustainability.
Baldrige 20/20 highlights examples of their successes, presenting results demonstrating improvements,
and sharing stories of some of their journeysto performance excellence and lessons learned along the way.
(Click below for more)
Baldrige 20/20: An Executive's Guide to the Criteria for Performance Excellence by the Baldrige Performance Excellence Program